Returns & Exchanges
At Aveeno, we stand behind the quality of our skincare products and want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the products in their original packaging, ensuring all safety seals are intact for a valid return process.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing